Incivility is a No Win Cycle

"Learn to be strong but not rude. It is an extra step you must take to become a powerful, capable leader with a wide range of reach. Some people mistake rudeness for strength. It’s not even a good substitute." - Jim Rohn   WOW! That man just cut me off in traffic and shared his rude hand gesture. Honestly, I was only driving the speed limit. WOW! I was having a conversation with a professional, when out of the blue the F word entered in. WOW!  I was put on hold without asking my permission and  kept hanging way too long. WOW! I got slammed  by a colleague who jumped to a conclusion without asking for clarification. WOW!  I got snubbed in the shoe store over the weekend. I was wearing jeans and tennis shoes. The clerk left me to pay attention to another woman all spiffed up in her finery. Enough is enough! So where did civility go? Where did respect for others go? Why is rudeness rampant? There's simply no reason to show disrespect - outside or inside the … [Read more...]

Be Insanely Transparent

The summer was packed with fun activities and attending social events. As I watched people mix and mingle, I observed how they engaged in conversation. Some seemed to talk, just to talk — and often about themselves — what they were doing, and what they were planning. Here’s what struck me. It’s obvious when someone is engaging or just making verbal noise. Let’s be real. Strong brands have no problem showing up authentically. They realize that trying to be inauthentic takes waaaay too much effort. Here’s how to stay authentically comfortable in your own skin. 1. Care about making connections. Connections happen emotionally. When you hit on a topic that has meaning for the other person; when you share something about yourself that resonates with someone else; when you care enough to have relevant discussion. It’s not that difficult. Just put yourself in the other person’s shoes and consider what might having meaning to that person. It’s not all about you…at least not for making … [Read more...]

Brand Authenticity Opens Doors

When you’re networking, your brand is “on stage.” You’re making connections, focusing on your presence, and collecting business cards. You’re doing great! Now be sure you have a strategy to keep it going. Once you’ve made sure to “Do it Right”— from your appearance, to your behaviors and business etiquette—how will you use networking to continue the business relationships? If you don’t have a strategy, you could “drop the ball” on a lead, potential partner, or needed resource. One way is to help someone get what they want. Zig Zigler said, “You can get everything in life you want if you will just help enough other people get what they want.” You may know someone who could be beneficial to them or you may have an expertise they need. You get the point! Next, stay connected with others’ newsletters, blogs, or updates on social media. Take the time to comment when you have a point of view. Email them about a new blog post you like. A few kind words and input goes a long … [Read more...]

Are You Committed To Your Personal Brand?

“There’s a difference between interest and commitment. When you’re interested in doing something, you do it only when it’s convenient. When you’re committed to something, you accept no excuses; only results.” ~Kenneth Blanchard If you had breakfast this morning, the chicken participated but the pig was committed! Here’s a client’s example of commitment to demonstrating and using his personal brand. I recently worked with a senior executive in one of the big four financial services firms who was definitely committed. This man has a huge responsibility with deadlines pulling him daily in many directions. Yet from the beginning he took to heart everything he learned in our coaching sessions. Each time we met he made the commitment to complete his action items—which he DID…each and every time. The longer we worked together developing his personal brand, the more he saw benefit both personally and professionally. Here are a few outcomes of his commitment: 1. He grew his … [Read more...]

Don’t Tell People Who You Are, Show Them What You Are About

Let me tell you a personal story that demonstrates this important distinction between show and tell. I lead periodic webinars for coaches and have one coming up this month. At Reach, we have several lists we use to notify coaches. I have a personal list of coaches who attended this really fun presentation I did for the ICF with 600 email addresses on it. So rather than contact them from the Reach email, I sent an email from my personal account - letting all 600 coaches know about the webinar and how to sign up. Well, there was something in that email that made my email service system go crazy. At first, it did not send. Then, when it did, it sent the email 46 TIMES! That’s right 46 times to each recipient. Yikes! I could not have felt worse. I began sending out apologies and responding to the barrage of incoming email I received. My stomach was in knots. The range of responses from the email recipients was vast – from no response to wrath. Some people ignored it. Others asked to … [Read more...]