Class is Earned and Learned

People notice more about you than you might think. One of my favorite clients shared, recently, that she was so appreciative of having a boss who walked his talk and was a leader everyone respected and enjoyed working for. “It’s the little things people notice and appreciate about him,” she explained. That conversation led me to think about some of the “little things” we can all do that reflect professionalism. Here are a few to keep in mind: Keep your word! If you tell someone you’re going to do something, such as get your resume done on a certain date, follow through! Continuing to ignore promises or to break your word sets up a pattern. Many people have wonderful start-up skills and then drop the ball sometime before the project is completed. Following through is as important as making the commitment. Never burn bridges (unless you’re a carpenter)! Ever had a confrontation over a misunderstanding? Taking responsibility is the mark of a true professional. No matter what … [Read more...]

5 Easy Ways to Do it Right- In Gratitude

Stay alert! Or you might miss a blessing. In our hurry scurry world, it’s easy to miss those little things that can make life more meaningful. Someone went out of their way to help you. A stranger said something nice to you. A friend from the past called you out of the blue. Here are easy ways to show gratitude! Say thank you in person. Texting and email is the easy way out. It is much more impactful to acknowledge someone in person. Learn together. Strong leaders teach others to be leaders! If you’ve learned something relevant, share it. If you’ve read a great book, share it. If you’ve attended an exciting webinar, share it. Give - just because.  It’s always nice to receive a card for a special occasion. It’s extra special to give someone a “just because card” when they least expect it! Thankful Thursdays. How about setting aside a few minutes on a Thursday to do or say something in gratitude? It’s a habit worth repeating. Give with no strings attached. When you see … [Read more...]

3 B’s to Stay Motivated!

BE  — an Encourager Research shows that 77% of the messages we get every day are negative. Open the newspaper, listen to complaints, watch the news. Much of what occupies our minds is anything but uplifting. Take heart and use heart. Be that person who finds ways to encourage others – every day. A pat on the back will do. A kind word is awesome. Giving someone a compliment could make their day. Think of ways you can be a VALUE GENERATOR. That simply means you have made someone feel more valued and everyone deserves that! Who is a value generator in your life?  Who is your mentor? Who believes in you during those times you don’t believe in yourself? If someone comes to mind – tell them. BE — in the Moment Time is either well spent or well squandered. So use it wisely. Be fully present with an employee. Stay focused on family when you are WITH family. Be present! Oh how easy it is to be distracted. Cell phones, multi-tasking, interruptions. Be intentional about where you … [Read more...]

Incivility is a No Win Cycle

"Learn to be strong but not rude. It is an extra step you must take to become a powerful, capable leader with a wide range of reach. Some people mistake rudeness for strength. It’s not even a good substitute." - Jim Rohn   WOW! That man just cut me off in traffic and shared his rude hand gesture. Honestly, I was only driving the speed limit. WOW! I was having a conversation with a professional, when out of the blue the F word entered in. WOW!  I was put on hold without asking my permission and  kept hanging way too long. WOW! I got slammed  by a colleague who jumped to a conclusion without asking for clarification. WOW!  I got snubbed in the shoe store over the weekend. I was wearing jeans and tennis shoes. The clerk left me to pay attention to another woman all spiffed up in her finery. Enough is enough! So where did civility go? Where did respect for others go? Why is rudeness rampant? There's simply no reason to show disrespect - outside or inside the … [Read more...]

Be Insanely Transparent

The summer was packed with fun activities and attending social events. As I watched people mix and mingle, I observed how they engaged in conversation. Some seemed to talk, just to talk — and often about themselves — what they were doing, and what they were planning. Here’s what struck me. It’s obvious when someone is engaging or just making verbal noise. Let’s be real. Strong brands have no problem showing up authentically. They realize that trying to be inauthentic takes waaaay too much effort. Here’s how to stay authentically comfortable in your own skin. 1. Care about making connections. Connections happen emotionally. When you hit on a topic that has meaning for the other person; when you share something about yourself that resonates with someone else; when you care enough to have relevant discussion. It’s not that difficult. Just put yourself in the other person’s shoes and consider what might having meaning to that person. It’s not all about you…at least not for making … [Read more...]